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Continuing Education Event Refund Policy

All Independent Home Study Programs

Our standard policy for all independent home study programs is no refunds. All sales are final.

However, in the event of an error by the Olsen Institute that renders the home study program non-usable or non-beneficial, we will accept returns/refunds.

 

All Live Continuing Education Webinar Events

Refund requests must be made in writing to the contact listed below.  Please include the name of the event and the name of the registrant.  Refunds will be processed within 10-14 business days and refunds can be expected up to 14 days after processing.  Refunds are credited back to the credit card used for the purchase, or mailed to the address provided by the registrant if the payment was made by other means or if the credit card refund does not work.  The refund request schedule is as follows:

  • For cancellation requests received four weeks before a scheduled event: You will receive a 100% refund of your registration fee.

  • For cancellation requests received three weeks before the scheduled event: You will receive a 75% refund of your registration fee.

  • For cancellation requests received two weeks before the scheduled event: You will receive a 50% refund of your registration fee.

  • No refunds will be made for cancellation requests received a week before the scheduled event.

Contact name(s)*:  Mr. Erik Ploof

Email(s): eploof@pacificbehavioralhealth.com

Telephone number(s): 425-628-2820

Address:  2370 130th Ave NE, Unit 104 Bellevue, WA 98005

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